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iKnights Help Desk

Device Issues:

Visit Dr. Heath in Learning Commons before school, during lunch, or after school.
If your teachers write you a pass , you may come during 1st, 3rd , or 5th period.
Be sure to come with your device and your charger.

Having Devices Issues? Try These Troubleshooting Tips:

  1. Restart your computer.
  2. Please restart the device  several times during the week to keep the device up to date.
  3. See if your device needs updates.
  4. Trouble logging into a device: did you type the incorrect password, try again and preview the password prior to entering the password.